



The mission statement of Atiwa Computing, Inc., consists of only two very powerful words: “Helping Others.” Those two words are the heartbeat of every single team member – including our founder and president, Wayne Springer – and every policy we make. It’s also why we branded our company “Atiwa,” the Native American word for a welcoming safe haven. We are constantly in the mindset of providing a safe haven to others in order to free their time and energy on efficiently running their own businesses. We bend to accommodate our customers’ needs and challenges.
It sparks questions like:
That question forced us to constantly monitor our response times, keep improving and never be complacent. The results: our friendly, English-speaking technicians will work to resolve your company’s technical problem in just eight minutes or less! Even better, 83% of our tickets are closed – that means issues are fully resolved – within 24 hours.
There’s nothing more frustrating to businesses than having to fix the SAME IT problem over and over again. To ensure that never happens to our customers, we have put the RIGHT people in the RIGHT positions to ensure near 100% reliability. We are proud of our 94% “First-Time Fix” process. For the remaining 6% of our customers, their problem is immediately escalated to top team priority resolution.
Your data IS your business. Once hackers steal your data, it can cost you incredible amounts of money, downtime, customers, as well as your reputation. That’s why our team became experts at helping the in-demand specialists in Houston – health care, CPAs, law firms, financial firms, engineering companies, as well as oil and gas. We help these industries to confidently protect their assets from cyber security dangers, to assure regulatory compliance and to be mindful of cost containment and budgetary concerns.
Your data IS your business. Once hackers steal your data, it can cost you incredible amounts of money, downtime, customers, as well as your reputation. That’s why our team became experts at helping the in-demand specialists in Houston – health care, CPAs, law firms, financial firms, engineering companies, as well as oil and gas. We help these industries to confidently protect their assets from cyber security dangers, to assure regulatory compliance and to be mindful of cost containment and budgetary concerns.
We'd love to get in contact with you!