Client Stories: Here Is What Our Clients Are Saying About Us

“Atiwa Is Absolutely The Company To Go With. Top Line Service.”

 

“Lifesavers. You Take The Big Burdens Off My Shoulders.”

We are really enjoy working with Atiwa - we never received such good service before.

I hired your company to bring B&W into the 21st century as far as our data storage and information sharing is concerned. I have had nothing short of an absolutely outstanding experience with the equipment, planning of my network and technical representation by Atiwa over the past few months. Over the years I have dealt with many IT guys for and with various companies. I have never had a more knowledgeable and easy to talk to IT guy than Curtis Brumer. A critical quality for an IT person from my perspective is being a good expainer and teacher and this is where he excels.

I have found Atiwa to be a reliable and trusted source of technology expertise and support, and you work with a sense of urgency.

Atiwa is a valuable strategic partner to have for technology help, with a proven history of success and sophistication. Atiwa is tuned in to the unique technology products and services that law firms need to operate at their fullest potential.

Atiwa has long been known for its excellent and responsive service. Thanks for setting such a high standard.

People treat e-mail like casual conversation, but it’s not. E-mail is forever. Every lawyer who handles litigation needs Atiwa to take charge early to find and preserve the electronic records relevant to the case. If you don’t, your opponent will.

You have always been responsive to our needs and concerns. Your programs are very flexible and your pricing is good.

You always deliver as soon as I need it. Your promptness is important to us. Everyone is always so nice. It’s great to have a relationship like that.

We are about service and so is Atiwa. Your office has that market locked up tight. Keep up the good work. We will be doing business together for some time.

Thank you for all your help during our office move, we could not have done it without your team.

You couldn’t ask for better service! Turnaround time is very important to us and yours has always been excellent. We are very pleased and satisfied with your service.

If all the vendors I work with were as customer service oriented as you, my life would be easier. Your quick problem solving skills have saved me from unproductive time.

Your technicians show exceptional capability when working with customers.

Your work is worth every penny, and we greatly appreciate your speed in responding to our calls. Thank you for launching us further into cyberspace in such a professional manner.

People treat e-mail like casual conversation, but it’s not. E-mail is forever. Every lawyer who handles litigation needs Atiwa to take charge early to find and preserve the electronic records relevant to the case. If you don’t, your opponent will.

I just wanted to thank your staff for all their help. Your service was prompt and when I did have to wait you offered me a drink and a chance to surf the net, which made my visit more pleasant. Overall your customer service was exceptional.

This is a great company and I have never been more pleased.

You folks performed exactly as promised.

I liked your courtesy and prompt attention to my needs.

We appreciate your quick response!

Your staff is extremely helpful. Ya’ll make it easy. Thanks!

We enjoy working with a company that has a family atmosphere among its employees and owner.

It’s nice to know we have someone we can trust.

Everyone is very open, friendly, and willing to help.

We will always call you first.

I appreciate the after-hours service.

We were most impressed by your service reps. Their technical skills and good manners made us feel secure with our choice to do business with your company.

Your service techs always go above and beyond the call of duty.

Your place is the only place to go.

Working with your company was a pleasurable experience.

We’ve really enjoyed your service. Keep up the good work!

I called on very short notice and received excellent service and response. Your staff was great!

I’ve always been treated with the highest respect at Atiwa. I come away from every visit feeling good about the people I’ve talked to and the company’s sense of customer service.

Your service personnel were very hospitable and eager to help us.

Everything got set up without a hitch. We appreciate the great service.

Very accommodating - a great company to work with.

I found all your personnel very cooperative and accommodating.

At one time we had a problem with our toner cartridges. Kay helped me over the phone and then automatically sent her upper management to our office to resolve our problem. Unheard of these days! My management was impressed. Thank you!

I was truly impressed with your customer service and friendly environment. They say you only get one chance to make a good first impression – let me tell you, you folks sure have the formula for success. Thanks again, I will be back and also refer others to you for all their computer needs.

Atiwa has been doing just wonderful! Your staff is great and I appreciate the quick turn around on the repairs.

I was extremely impressed with the service and professionalism of your staff. Good service is hard to find.

I wanted to express my appreciation for the way my issues were handled. Your service and follow-up are excellent!

Thanks again for the fine support. I continue to tout Atiwa services to my associates.

I was impressed with your facility, your people, and the on-site service.

You did a great job on my computer! I can’t thank you enough.

I would like to compliment your knowledge and professionalism. Thank you so much for your service.

I was very pleased with the service I received when getting my Toshiba laptop repaired. the team was very pleasant. I was impressed with the speed of repair and the courtesy. I will bring back any other laptop repairs to Atiwa!

Dennis did a great job. Great attitude and very helpful. He represents your company well. I appreciate the quick delivery and attention!

I was extremely pleased with Atiwa’s service and with everyone I communicated with. Your company is like a breath of fresh air. Please keep up the good work and I will spread the word. Thank you.

Thanks a lot- we are very happy with your service.

I was very pleased with your front desk staff. They were nice and very knowledgeable. This was the first time I used Atiwa, but it won’t be the last!

Excellent service. Knowledgeable and friendly staff.

I was most satisfied with your service. You were definitely amiable and efficient!

I received great advice, thank you. Very Helpful! I will tell you that if I ever have any type of printer or computer problems, I am definitely calling your company!

Thanks for your timely work. I enjoyed your customer service and cookies.

I want to personally thank everyone at your company for your help in this matter & for the professional & personal manner in which they handled my problem at hand & how I was treated! It is nice to know that there is companies like you that are willing to help & treat customer like real people with real respect! I will never forget you , your company and all those who helped me out!

I thought that you guys did a great job. You communicated with me regularly and kept me abreast of what was going on. You also didn’t gouge me with the labor. I appreciated the level of service and competence provided by Atiwa. I felt comfortable and reassured leaving my computer there. I had also looked at Geek Squad at Best Buy as a potential repair facility and was more impressed with Atiwa’s professionalism and technical abilities. Additionally, I appreciated your willingness to let me use my own external hard drive as opposed to paying for discs, which Best Buy would not allow!

I think you did great. The job was done in the time designated and a phone message notified us when the work was done. Very professional!

I would like to personally thank you for the great work that you did on my computer. I can’t remember the last time everything ran as well as it does now and I will be sure to use your company for any future work that I need.

Because of your strong IT support staff we have continued a strong relationship since our initial computer purchase. Atiwa really is a good company an your staff makes the difference,(responsive, professional and knowledgeable) for this I will continue to utilize your services in the future.

How happy and pleased I am with your service and repair of my Toshiba laptop. Everyone I talked with was most courteous and helpful, especially the young woman at the front desk who handled everything!

More than A+ (if that’s possible) as usual! I can’t think of any other computer business that combines highly knowledgeable personnel, excellent service, and a friendly atmosphere.

Everything went smoothly and your team was a joy to work with, extremely professional and very timely when responding to my emails concerning my screen rental. The customer friendly attitude was the reason to decide to go with your company. You all are very easy to work with.

Your service was great- Thanks!

I am very pleased with the service that Atiwa Computing provided. The staff worked very professionally and my PC was fixed promptly. They called me when the PC was ready for me to pickup (instead of me calling to find out)!

Jack was most courteous and patient with me. Courtney went the extra mile in customer service by following up with me after I had to contact Microsoft to transfer my address book. She is a valuable asset to your company!

Thank you. Atiwa always has long been known for its excellent and responsive service. Thanks for setting such a high standard.

First and foremost, your team had been great to work with. My LCD projector has been fixed and I am very happy!

Your team was great! From the receptionist to the tech support staff!

You did great! Greg (only one I know by name) did a great job explaining everything to me when I dropped off my machine. The machine seems better than day one. With the new fan and all it’s so quiet I barely know it’s on. It doesn’t sound like a jet engine taking off and my whole desk is not hot anymore. You guys have very professional service and support.

Thank you so much. Atiwa did an exceptional job repairing my computer. Honest, timely and caring all describe your business and I will highly recommend Atiwa to anyone needing your services.

Kay was my Atiwa Rep and was very pleasant to work with and very knowledgeable. I will always come to Atiwa for rental assistance.

I was back in business the day after calling thanks to your staff’s quick response. I was treated like I was your largest and most important customer. You can be sure I will sing your praises as often as possible!

Excellent service and really polite and professional receptionist and technicians. Thanks!

Kay was very helpful and I will call again on our next major presentation.

I really appreciate you, Kay, and Dennis for making me look good as always. You make it so easy for us!

Your people were highly supportive, professional, and kept us constantly in the know of what was occurring. My hat off to the Atiwa team!

Ya’ll did great! Everyone was very nice and helpful and thank you for making my computer better!

The big difference however was your friendly attitude and status updates. I will also report that to Toshiba.

I was completely satisfied with the professional manner in which I received at Atiwa. I was informed on the progress of the repair, treated like a family member and the performance of my notebook is spectacular. If I ever need any service on any of my hardware, the first company that will come to mind is Atiwa. Thank you!

You did great! I especially wanted to mention the exceptional service and communication provided by Greg Wilson. He went well above exceptional service and deserves kudos and recognition for his efforts.

Service was great!

I am extremely pleased with the whole experience with you all.. Greg and Bill kept me informed all the way. I have already referred several of our friends to you.thank you.

We mostly wanted competent, honest and reliable place that would provide customer service. Your team met every expectation I had. Most impressive was your system of communications with your customer (me). Your team literally sent me or called to give me status and information about the status of the repair project every single step of the way. Your team was very professional and assisted me in understanding the difficulties without being impatient. My salutations to Greg for keeping me calm and patient during the long time before the laptop was able to be returned to me. Whatever it is the your team and your leadership is doing- congratulations for being a good “best practices” example of good customer service.

The service was fast and efficient and Dennis was very informative. We appreciate your GREAT customer service.

You guys were great to deal with and I just wanted to thank you. In particular I dealt with Greg Wilson and I have nothing but positive things to say. He was great. I hope I don’t have to deal with you guys again, but if I do, I know I am in good hands.

Appreciate the quick response. Bill Green was excellent.

Everything went smoothly and my laptop was repaired quicker than I expected. A good experience.

I am very impressed with the fast repair turnaround time and the status updates while during the repair. I’d highly recommend Atiwa to all my friends.

I am very pleased and satisfied with your service and found everyone most helpful.

My repair was handled in an efficient and professional manner.

Wow, you people really know how to run a business! I’ve worked with a lot of companies in my time and I’ve never seen the like of how Atiwa operates. I’ve dealt with several people at Atiwa and every single one of them was as nice and as helpful as possible.

I was extremely pleased with Atiwa’s service and with everyone I communicated with. Your company is like a breath of fresh air.

You have consistently exceeded my expectations in terms of professionalism and customer service. I really appreciate the attitude of the people I meet in your business. I like receiving a voice mail advising of my case status. I am incredibly grateful that you helped me through some really horrible problems.

Your Service was outstanding and very professional.

Please convey my sincere thanks to the entire staff at Atiwa for exceeding my expectations and making me very happy.

We have found Atiwa to be a reliable and trusted source of technology expertise and support, and you work with a sense of urgency.

Atiwa is a valuable strategic partner to have for technology help, with a proven history of success and sophistication. Atiwa is tuned in to the unique technology products and services that law firms need to operate at their fullest potential.

We have all glowing praise and good things to pass along. Our experience has been great.

We are so pleased with the support Atiwa gives our company, you are always so helpful.

Thank you for all your help during our move, we could not have done it without your team.

I must say that Atiwa breaks the mold and I am extremely appreciative of the extra mile you have gone for me.

Your consultants were great and didn’t stop until they solved the problem that other companies couldn’t.

Your consultant was nice and helpful in finding what the problems were and fixing them very fast.

Atiwa has been doing just wonderful! Your staff is great and I appreciate the quick turn around on the repairs.

I was extremely impressed with the service and professionalism of your staff. Good service is hard to find.

I wanted to express my appreciation for the way my issues were handled. Your service and follow-up are excellent!

Thanks again for the fine support. I continue to tout Atiwa services to my associates.

I was impressed with your facility, your people, and the on-site service.

You did a great job on my computer! I can’t thank you enough.

I would like to compliment your knowledge and professionalism. Thank you so much for your service.