We thoroughly enjoy working with Atiwa! Your Help Desk technicians are always available and ready to help. your team always solve our issues and are always a pleasure to work with! Thank you, Atiwa team!
Backup & Disaster Recovery Services in Houston, TX
Your Business Needs More Than a Backup. It Needs a Recovery Plan.
What would happen if your business suddenly lost access to its critical files, servers, applications, or customer records?
A ransomware attack, hardware failure, accidental deletion, power outage, or natural disaster can interrupt operations without warning.
At Atiwa Computing, we help Houston-area businesses protect their critical information, prepare for unexpected disruptions, and develop practical plans for restoring essential technology systems.
Having a backup is important. Knowing how to recover is essential.
Since 1983, Atiwa has helped Houston businesses manage and protect their technology. Our experienced, Houston-based team combines proactive IT management, cybersecurity expertise, and responsive support to help clients prepare for the unexpected.
What Would Downtime Cost Your Business?
When critical technology becomes unavailable, the consequences can extend far beyond an inconvenient computer problem.
- Employees may be unable to access important files and applications.
- Customer service and daily business operations may come to a standstill.
- Financial transactions, appointments, and production schedules may be interrupted.
- Important records and communications may become inaccessible.
- Restoring systems without a documented recovery plan can take longer and cost more than expected.
A properly designed backup and disaster recovery strategy helps reduce these risks and provides a clearer path toward resuming normal operations.
Backup and Recovery Solutions Tailored to Your Business
No two businesses have identical data protection requirements. That’s why Atiwa Computing doesn’t believe in a one-size-fits-all approach to backup and disaster recovery.
We offer multiple backup technologies and deployment options, including onsite and cloud-based solutions, selected according to each client’s business needs, recovery requirements, and budget.
Our primary backup technologies include Rapid Recovery and IDrive, although the specific solution depends on the client’s environment and requirements.
Our team monitors backup operations and verifies that scheduled backups are completing as expected.
During our discovery and onboarding process, we work with clients to establish appropriate recovery time objectives (RTOs) and recovery point objectives (RPOs), so expectations, responsibilities, and recovery priorities are clearly defined.
Whether you’re protecting business servers, critical files, or Microsoft 365 data, our goal is to develop a practical, manageable backup and recovery strategy that fits your organization.
Because the best backup solution isn’t necessarily the most expensive one. It’s the one that meets your business’s recovery needs.
Backup vs. Disaster Recovery: What's the Difference?
Data Backup
Data Backup means maintaining recoverable copies of important information.
Disaster Recovery
Disaster Recovery means having the technology, procedures, and plans needed to restore critical systems and access following a disruption.
A company can have backups and still experience prolonged downtime if it has not considered how its servers, applications, network connections, and employees will return to normal operations.
That’s why Atiwa encourages businesses to think beyond backup storage and consider their overall recovery readiness.
Our Approach: Planning Around Your Business
Step 1
Comprehensive Technology Assessment
We begin by reviewing your existing technology environment, identifying critical systems, and understanding your business operations.
Step 2
Review Existing Backup Protection
We evaluate your current backup arrangements, coverage, monitoring, and potential gaps.
Step 3
Establish Recovery Objectives
We work with you to determine appropriate recovery time objectives (RTOs) and recovery point objectives (RPOs).
These establish goals for how quickly critical systems should be restored and how much recent data loss your business can tolerate.
Step 4
Recommend an Appropriate Solution
Based on your business requirements, existing infrastructure, and budget, we recommend suitable backup technologies, deployment options, and recovery procedures.
Step 5
Implement and Monitor
We implement the agreed solution and provide backup monitoring and verification according to the service agreement.
Step 6
Review and Adjust
As your business changes, backup and recovery requirements may change as well.
We can review your protection strategy and recommend adjustments as appropriate.
Where periodic recovery testing is included in the agreement, those activities are performed according to the agreed schedule and scope.
Industries We Support
Atiwa works with Houston-area businesses across a variety of industries, including:
- Medical and dental practices
- Financial and accounting firms
- Law firms and professional services
- Manufacturing and distribution businesses
- Engineering firms and other commercial organizations
Each organization has different requirements for data availability, confidentiality, and recovery.
Atiwa helps align technology recommendations with those operational needs.
Why Houston Businesses Choose Atiwa
Experience Since 1983
For more than four decades, Atiwa Computing has helped Houston businesses manage changing technology requirements.
Local Professionals Who Understand Your Business
Our Houston-based team works to understand the technology your employees depend on and the consequences when critical systems become unavailable.
Multiple Solutions, Not One-Size-Fits-All Packages
We offer different backup technologies and service arrangements so businesses can select solutions appropriate to their operational requirements and budgets.
Backup, Cybersecurity, and Managed IT Working Together
Backup and disaster recovery should not be disconnected from your overall technology strategy.
Atiwa helps coordinate backup protection with managed IT services, cybersecurity, network infrastructure, and ongoing technology management.
A Commitment to Helping Others
Atiwa’s mission is simple: Helping Others.
We believe clients deserve clear communication, practical recommendations, and knowledgeable professionals who genuinely care about solving problems.
Frequently Asked Questions
Does my business need disaster recovery if we already have backups?
Yes. Backups are one component of recovery readiness. A disaster recovery plan also addresses how systems will be restored, which services take priority, and who is responsible for recovery activities.
Does Atiwa monitor our backups?
Yes. Atiwa provides backup monitoring and verification as part of its managed backup services, according to the client’s agreement.
Our team monitors scheduled backup operations and investigates identified issues.
Does Atiwa perform periodic test restores?
Periodic test restores are available when included in a client’s managed services agreement or contracted separately.
Routine backup monitoring verifies backup job completion but does not, by itself, establish that a full recovery has been successfully tested.
How quickly can Atiwa restore our systems after a disaster?
Recovery times depend on the affected systems, the nature of the incident, available backups, infrastructure, and the agreed recovery objectives.
Rather than promising one recovery time for every customer, Atiwa works with each client during discovery and onboarding to establish appropriate recovery time and recovery point objectives.
Can Atiwa back up Microsoft 365?
Yes. Microsoft 365 backup may be included in an existing managed services plan, licensed separately, or incorporated into a customized service agreement.
Does Atiwa offer both onsite and cloud backup?
Yes. Atiwa offers onsite, cloud-based, and combined backup solutions depending on the client’s needs and selected services.
Can Atiwa help protect against ransomware-related data loss?
Atiwa combines cybersecurity services with backup and recovery planning to help clients reduce risk and prepare for potential incidents.
No backup or cybersecurity solution can guarantee that every attack or data-loss event will be prevented or that all affected information can be recovered.
Can Atiwa help with HIPAA-related backup and disaster recovery requirements?
Yes. Atiwa can assist healthcare organizations with technology-related backup, security, and recovery considerations relevant to their compliance responsibilities.
Atiwa does not guarantee regulatory compliance.
Can Atiwa work alongside our existing IT depart
Depending on the engagement, Atiwa can coordinate with internal IT personnel to review backup coverage, establish responsibilities, and support recovery planning.
What Our Clients Are Saying About Our Services:
★★★★★
Is Your Business Prepared for an IT Disaster?
If your business experienced a server failure, ransomware incident, or major outage tomorrow, would you know what could be recovered-and how long recovery might take?
Atiwa Computing can help you evaluate your existing backup arrangements, identify potential gaps, and discuss practical options for improving recovery readiness.
Protect your data. Prepare for disruption. Keep your business moving.
Serving Houston Businesses Since 1983.
- 43 Years in Business
- Local Houston-based Support Team
- Proactive IT Management
- Cybersecurity Focus
Why Atiwa Computing?
Trusted by Houston Businesses for Over 43 Years
We help businesses eliminate technology headaches through responsive support, proactive maintenance, and practical cybersecurity.
